Privacy policy
This policy explains how the Management Layer service processes data when people use the dashboard, connected integrations, and GPT Actions exposed through the Management Layer API.
Management Layer processes only the data needed to answer requests, operate integrations, and keep an auditable management trail.
- Prompts and action inputs sent from ChatGPT when a user invokes the Management Layer API.
- Identifiers and request metadata needed to authenticate, route, and audit actions such as requested_by, provider names, and timestamps.
- Operational business data returned by the service, including project status, staff reports, risk flags, drafted messages, and integration health.
- Integration data exchanged with connected third-party systems such as Zoho Mail, Zoho Cliq, Zoho People, and Zoho Projects when those connections are configured.
Operational data is used to serve management workflows rather than for unrelated consumer profiling.
- Answer management questions and produce briefings, summaries, and risk views.
- Execute requested workflows such as command intake, report ingestion, message drafting, and approved message sending.
- Maintain auditability, diagnose issues, and monitor service health and abuse.
Third-party sharing
Management Layer exchanges data with configured business systems only when necessary for the requested workflow.
- Data is shared with connected third-party services only when needed to fulfill a user-requested action or maintain an enabled integration.
- Infrastructure providers may process data strictly to host, secure, and operate the service.
- We may disclose information when required by law or to protect the service, users, or the public from fraud, abuse, or security threats.
Retention and security
The service keeps operational records so that workflow outcomes and flagged events remain reviewable.
Users and administrators still control whether actions run and which systems are connected.
- Users can avoid sending a specific request by not invoking an action in ChatGPT.
- Workspace administrators can disable or restrict actions and connected domains in managed ChatGPT environments.
- Operators can rotate API credentials, disconnect integrations, and remove or update connected systems as part of ongoing administration.
Contact
Privacy requests are currently handled directly by the operator of this deployment.